Myresha T

Denied photos of my children

I am sending my childs father pictures of our children whom are fully covered and they keep denying pictures for no apparent reason and the money is not being refunded for pictures and videos they are not being sent through a third party I cant understand why he cant get pictures of his child its unfortunate and unfair to both me and him as I dont have money to be wasted
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Loss:
$3

Preferred solution: I would like to have my pictures reviewed and sent as it seems something is wrong being denied as other no specific reason why a infant newborn picture is denied

Cheryl F Dbc

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Verified Reviewer
| map-marker Somersworth, New Hampshire

Reimburse my $45.99.

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Global Tel Link - Reimburse my $45.99.
Global Tel Link - Reimburse my $45.99. - Image 2
I was unaware of the fact it would be so much money. I need my $ for car costs. TODAY PLEASE THANKS GTL took my money without any confirmation or agreement from me. I was told by Strafford Corrections the cost to receive a call would be $3. GTL came up as a way to pay. I live on a small fixed income. I would never agree to pay this amount. Since then I have reached out to GTL with no success. Ive been had!!!
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User's recommendation: Beware GTL is heartless!

Nadidah J

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Verified Buyer
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Verified Reviewer

I need a refund didn't want the call time

Global Tel Link - I need a refund didn't want the call time
Right after I made the purchase on February 18th I Immediately put in a request for refund because I used the wrong service I use the request refund yall said I would hear something in 48 hours I haven't heard back from no one I just want to know will I be able to get my refund
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Loss:
$46

Preferred solution: Full refund

Nichelle C Jfj

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Verified Reviewer

Refund $45.99

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I did not approve this it said put my info in then just took out 45.99 with out approve from me I've called my bank i don't need this service nor did i want it
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Loss:
$46
Cons:
  • None at all

Preferred solution: Full refund

Cheryl F Dbc

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Verified Reviewer

GTL charges

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GTL charged my card $45.99 without making me aware of the amount or asking for confirmation. I need a refund in full as I have not used their services. I do not plan to use their services. I live on a small fixed income. The money GTL took is set aside saving for a car. Please understand I need a refund! Immediately! Thank you
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Loss:
$46

Preferred solution: Full refund

User's recommendation: Go slow. Pay close attention,

Anonymous
map-marker Indianapolis, Indiana

Money went to old number

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I called every number on the Internet and even from my bank statement and I can get anyone on the phone. I get a recording that hangs up on me or I get what sound alike I dead line busy signal or fax machine.
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Robin B Zyk

Can't talk with no one in jail

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I've been calling for two days just to be hung up on after sitting on the phone for hours just to talk with someone and still never got to speak to anyone I've sent in forms that said someone would get back toe and they still haven't called or fixed the account
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Preferred solution: I would like someone to fix my account so that I may visit withu ole man and to be more prompt answering the phone it's utterly ridiculous to not have anyone answering the phones

Stephanie R Ozj

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Verified Buyer
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Verified Reviewer

Need setting up

Global Tel Link - Need setting up
I am having trouble Setting up payment for global telemate can I get some to help me set up for these option
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Preferred solution: Some to help me set up my account

User's recommendation: I will recommend anyone in the near future if they need to use your service

Anonymous
map-marker Jacksonville, Florida

Add funds

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I was considering getting my refund for calls.Because I haven't received a call from my fiance.So I will wait for a few days.
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Mistiee B

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Verified Buyer
| map-marker Orlando, Florida

Refund $45.99

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Global Tel Link - Refund $45.99
Global Tel Link - Refund $45.99 - Image 2
Global Tel Link - Refund $45.99 - Image 3
Would like to know when my money will be refunded to my card. And why cant you talk to a person. And how long does it take to get my money back.
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User's recommendation: They don’t talke to u

1 comment
Sharla Qky

Hi howb does an inmate at clark co. Jail recieve massages and voice mail no at the jail can help him they all say they don't know how.

Pedro R Bac

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Verified Reviewer

Cancel accout

Canselar my cuenta me cobraron 45.99 dólares y no los tenia y toy negativo por favor canselen la cuenta y enviemen un correo para tener prueba
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Loss:
$46
Pros:
  • No sabia que cobraban eso y me fui negativo lla no quiero esto

Preferred solution: Full refund

Orlando H Nhy

What are they going to deduct from my card

I put my credit card info in and dont know the amount they are going to collect for inmate phone services
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Kenneth P Fjq

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Verified Reviewer

My family member has been trying to contact me

And obviously wen I try and add money on to my global tel link advance pay auto account it wont accept payments from visa or debit card
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Preferred solution: To be able to add money and accept their phone call

Amanda B Fna

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Verified Reviewer

I called customer service and the gentleman I spoke to was very rude.

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I called customer service and the gentleman I spoke to was very rude. I asked to speak to someone else and waited on hold forever and was hung up on. He also made up every kind of excuse as to why my credit card was charged .He did not help me at all.
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Loss:
$6
Pros:
  • I can actually talk to someone
Cons:
  • Charged me even though i got disconnected

Preferred solution: Full refund

Resolved
Patricia K Txb

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Verified Reviewer
| map-marker Mobile, Alabama

Resolved: To get money bk

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Updated by user Jan 23, 2024

Company fixed the issue and I have been provided with apology. It was my fault

Original review Nov 29, 2023
Somehow I sent money to wrong company 45.99 would like to have money refunded I also have another company to try and get money back. Patricia Kinsman 813-205-**** kinsmanp63@***.com 5903 N. Cherokee Ave Tampa FL 33604 Please help if you can I live on SSI THANK YOU
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Loss:
$46
Cons:
  • Nothing wrong with them

Preferred solution: Full refund

User's recommendation: Find the correct facility

Anonymous
map-marker Columbus, Ohio

Nope they are saying that my card is no good.

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I have over 40000 in that account so I know that my card is good this place sucks sucks really bad I would never use them.
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